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We've Expanded Our Reach
The Digital Bridge Initiative
As was recognized in recent years, the breadth of online commercial and governmental services means it is necessary to not only have a computer and internet access but also to be online savvy in order to take advantage of the opportunities for education, employment, and civic engagement. To help address this challenge, SDFF has initiated a new program offering called The Digital Bridge.
This initiative is a necessary and impactful step towards bridging the digital divide in San Diego County. By advancing digital literacy and providing comprehensive training, the program not only equips individuals with essential skills but also drives economic growth, fosters community development, and sets a foundation for generational uplift.
Continued support and expansion of this program are crucial to ensuring that all community members have the opportunity to thrive in the digital age.
Workforce Development Partners
Successful Launch
Off to a Great Start: Hoover High's Aspiring Tech Leaders
The Digital Bridge initiative is celebrating a promising beginning, with dedicated Hoover High School students eager to dive into the tech world. This ambitious cohort is on track to achieve CompTIA certification, gaining not only valuable hands-on tech experience but also community-focused training. These future tech leaders are learning to harness the power of technology responsibly, aiming to contribute positively to their communities as skilled professionals. Our program is proud to support these young innovators, who are already making significant strides toward a bright, responsible future in technology.
Building Futures
Onsite Programs & Services
Digital Bridge Initiative Goals and Services:
- Regular visits to Community Host Site (Hubs):
- Establish regularly scheduled visits at community host sites.
- Serve community members who lack access to technology or require additional technology training.
- Comprehensive Training Curriculum:
- Offer a curriculum focused on:
- Supporting users of low-cost internet programs.
- Internet safety techniques.
- Basic understanding of secure home networking.
- Offer a curriculum focused on:
- Access to Low-Cost Computers:
- Provide an opportunity to purchase SDFF’s low-cost computers without the need to visit our City Heights office.
- Onsite Technical Support Teams:
- Deploy basic technical support teams at local sites, enhancing community support.
- Collaboration with local workforce development partners.
- Role of Community Help Desk Technicians:
- Trained interns operate as community help desk technicians.
- Assist users by:
- Responding to inquiries.
- Diagnosing software or hardware issues.
- Guiding users through troubleshooting processes such as resetting passwords, fixing errors, and installing updates.
- Provide guidance in a strictly non-touch environment, ensuring interns do not physically handle users’ equipment.
- Safety and Professional Training:
Ensures safe, effective support while adhering to a non-touch policy to protect both users and technicians.- Offers interns valuable, real-world job experience, preparing them for full-time employment opportunities within the San Diego workforce.
Sustainable Tech-Talent Pipeline
We are committed to sustaining the Digital Bridge program through a robust mix of funding sources. These collaborations not only broaden our service reach but also strengthen our talent pipeline, equipping more individuals with the skills needed for today’s digital world. Together, we're expanding opportunities across the community.